A decade ago when his team began research into how digital communications technologies could be used to improve health care delivery, Joseph Kvedar, MD, expected to prove that new kinds of data streams to clinicians would be the key. To his surprise, he found that data streams to patients was what actually made the crucial difference. Director of Partners Healthcare's Center for Connected Health in Boston and the man who coined the now widely-used term "connected health," Kvedar was the keynote speaker at a Connected Health Symposium at the University of Pennsylvania. This is his complete 29-minute address.